This Privacy Policy describes how Embroidery Pattern (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our store or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases of our digital embroidery patterns.

Information We Collect Directly from You

• Contact Details: Including your name, billing address, and email address (embroidery.pattern@outlook.fr).
• Order Information: Including your billing address, payment confirmation, and details about the digital items (PDF embroidery patterns) you purchase.
• Customer Support Information: Information you choose to include in communications with us.

Information We Collect Automatically

When you access or use our Site, we may automatically collect certain information about your device and usage, including browser type, IP address, time zone, and interactions with our store.

2. How We Use Your Personal Information

We use your personal information to provide you with our services and fulfill your requests:

• Fulfilling Orders & Digital Delivery: To process payments and automatically send your purchased PDF patterns to your email.
• Customer Support: To respond to inquiries sent to embroidery.pattern@outlook.fr and provide assistance.
• Security & Fraud Prevention: To detect, investigate, or prevent potential fraudulent transactions.

3. Sharing Personal Information

We share your Personal Information with third-party service providers to help us provide our services and fulfill our contracts with you. For example:

• Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here.
• Payment Processors: Payments are processed securely via third-party payment gateways. We do not store or capture full credit card details.
• Digital Delivery Apps: We use automated applications to securely send downloadable PDF files upon payment completion.

4. Digital Products Notice

All products sold on Embroidery Pattern are digital files (PDF format). Order details and download links are transmitted electronically to the email address provided at checkout.

5. Cookies

Our Site uses cookies to enhance user experience, remember cart contents, and analyze web traffic. You can choose to set your web browser to refuse cookies, though some parts of the Site may not function properly as a result.

6. Your Rights

Depending on where you live, you have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us at our support email below.

7. Contact Us

For more information about our privacy practices, or if you have any questions, please contact us: